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01 August 2011
New Website Launched
Konduskar Travels announces the launch of its new website with enhanced....

 
 

TERMS AND CONDITION

Boarding of Passengers:

Passengers shall report at the boarding point at least 30 minutes prior to the scheduled departure. Passengers who do not report on time will be termed as NO-SHOW passenger and will be denied boarding and would not be entitled for any refund of the ticket amount.


Konduskar Travels reserves the right to deny boarding to passengers who are under the influence of alcohol or owing to any misconduct of behavior/critically ill/stretcher borne which may not be deemed safe for travel by bus service.



Photo Identification:

Passenger shall present valid e-Ticket along with a valid photo identity card of at least one of the passengers of the group issued by one of the government authority otherwise they will be denied boarding and would not be entitled for refund.



Baggage:

Passengers should not carry any goods like weapons, inflammables, firearms, ammunition, drugs, liquor, smuggled goods etc and any other articles that are prohibited under law.


Maximum baggage allowed per passenger is 15 Kgs. Excess baggage will be charged as per Konduskar Travels rules. Konduskar Travels shall not take responsibility in the event of loss or damage to the passenger luggage. Konduskar Travels reserves the right to disallow any excess baggage carried by the passengers.



Cancellation / Refunds:

Cancellation of tickets purchased through www.Konduskarbus.com should be done through www.Konduskarbus.com only.

  • Cancellation charges within 6 hrs - 100%
  • Cancellation charges before 62 days 12 hrs - 20%
  • Partial cancellation is not allowed.
In case of ticket cancellation the refund shall be done directly to the credit card/ bank account/ cash card used to book the ticket.


No refund will be given to NO-SHOW passengers who do not report at the boarding point on time.



Delay of Service:

Konduskar Travels may delay a bus without any prior notice in case of circumstances beyond its control. In such circumstances Konduskar Travels delays a bus more than 2 hours. Konduskar Travels may reschedule the journey on the next Konduskar Travels in the same sector subject to availability without any extra charge based on the passenger's conveyance (or convenience) or enable the full refund of the ticket as paid by the passengers. The passenger will have to cancel or reschedule the ticket before 2 hours of the departure of the delayed service else the ticket will become a NO-SHOW and will not be entitled to any refund or reschedule. Konduskar Travels is not responsible for the delays caused enroute due to unavoidable circumstances like traffic jams etc.



Cancellation of service:

Konduskar Travels may cancel a service without any prior notice in case of circumstances beyond its control. In such circumstances Konduskar Travels shall either reschedule the journey for travel on the next Konduskar Travels in the same sector, subject to availability without any extra charge based on the passenger's conveyance (or convenience) or enable a full refund of the ticket as paid by the passenger and shall be under no further liability to the passenger. The refund shall be done directly to the credit card/ bank account/ cash card used to book the ticket.



Breakdowns:

In case of any breakdowns enroute, Konduskar Travels will refund the amount on a prorata basis at the Konduskar Travels booking counters situated at the origin or destination of the journey. Konduskar Travels will not make any alternate arrangements of travel for breakdowns enroute. Konduskar Travels is not responsible for any breakdowns of audio, video and air conditioning equipment enroute or in the middle of the journey.



Pets:

Konduskar Travels does not allow any pets on board its service.



Others:
  • Smoking and Drinking are not permitted inside the coach.
  • The arrival & departure time mentioned on the ticket are tentative timings and may change due to unforeseen events. The coach will not leave the source before the time that is mentioned on the ticket.
  • Seats will be confirmed only after successful payment. (Depends upon seat availability)
  • Passenger(s) found disturbing the co-passenger(s), in a logical way, is liable to be alighted from the coach.
  • All transaction amount is in INR (Indian National Rupee)
  • All disputes are subject to Kolhapur Jurisdiction.


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